Frequently Asked Questions

TheBigList is a B2B lead list platform for finding local businesses by category and city. Create a list, choose your locations and business types, and export results when your scan is complete.

TheBigList is built for business owners, sales teams, agencies, marketers, contractors, and service companies that need organized prospect lists without manually searching city by city.

Log in, click New List, and choose the type of leads you need. For a B2B list, select your cities and business category, then start the scan. TheBigList handles the work in the background and builds your list automatically.

Some scans run through a job queue so the platform remains stable, fair, and reliable for all users. When processing is complete, your list will appear in your dashboard.

Business records are gathered and organized through the TheBigList API, which helps identify local businesses by city, category, and available public business signals.

Records may include business name, phone number, website, address, rating, review count, category, city, and lead score when available.

Not every business maintains a website. In some cases, available business information may not include one. These businesses can still be valuable prospects for marketing, website, and local outreach services.

No. Business information changes frequently. Phone numbers, websites, addresses, categories, and ownership can change over time. Always verify important records before using them.

Each paid plan has one shared monthly CSV lead-credit pool. Downloads from saved lead lists, Fresh Contractor Leads, and Fresh Real Estate Leads all pull from that same balance. A record only uses one credit the first time it is downloaded during the usage period; repeat downloads are free.

The shared CSV allowance keeps plan usage predictable and prevents users from bypassing a package limit by downloading from different lead sections. Previously downloaded records can be downloaded again without using another credit.

Scans may stop because of plan limits, category limits, city limits, export limits, record limits, free account restrictions, or automated abuse protection rules.

Yes. Larger limits may be available through plan upgrades or custom account arrangements for higher-volume users.

Limited access may be available during testing or promotional periods. Paid plans are designed for users who need larger lists, additional scans, and higher export volumes.

Yes. You may cancel according to the terms of your plan. Access and limits typically remain active through the end of the current billing period.

Unless specifically stated in your plan, monthly export allowances reset each billing cycle and do not roll over.

No. Payments are securely processed by Stripe. TheBigList does not store full credit card numbers or sensitive payment information on our servers.

Yes. Payments are processed through Stripe. Sensitive payment information is handled directly by Stripe and is not stored on TheBigList servers.